1. Claim for air conditioning heater. It is almost over two month to fix the problem. 2. Dish washer claim is been over a month and four time scheduled still not fix. 3. Water heater cash out. Email and massage mention should receive the check 3-7 business day, now is over 20 days. IL If you make a call at least need one hour to repeat the problem again and again until transfer you to hang up. Don’t ask me the cash out option, not good at all. Need replace the water heater, but the reimbursement is 30% short to purchase a water heater. All the install fees by myself. The contractor leave the water running a week and need waiting for another week to install the water heater.