This warranty company failed on a few claims that I had submitted. After battling with them for several weeks to cover some roof leak repairs that I paid extra to have covered along with them no longer having a roofer under contract in my area, I was issues a $1k to take care of the damage 8 weeks after reporting it with a leak. That was the final straw I had with 2-10 and dropped my warranty coverage after that. They failed me on an A/C malfunction 6 months after buying my house, where I had to pay for repairs out of pocket even though my warranty was suppose to cover it. It got so bad that my realtor who helped me to get my house no longer recommends them to any of his home buying clients. I would strongly avoid using this company if at all possible. They don’t stand by their word or their agreed on lists of services they provide.